by Jeff Ruiter | Apr 10, 2018 | Engagement
Supply chains are flush with data. From the litany of enterprise systems to the emergence of connected equipment to Internet of Things companies have available more data than at any point in history. But turning that data into competitive advantage is still a work in...
by Jen Royle | Mar 22, 2018 | Engagement
eCommerce is an ever-growing industry with more and more shoppers choosing to shop online and through their phones. As an online retailer, choosing the right eCommerce platform is crucial to the success of your business. Doing a simple Google search will bring up...
by Jen Royle | Feb 13, 2018 | Engagement
Advancements in digital technology have changed how companies interact with their customers. As customer touchpoints increasingly move to digital mediums, there are limited opportunities to provide customer satisfaction on a personal level. The widespread use of big...
by Jen Royle | Dec 5, 2017 | Engagement
Thanks to the likes of Amazon, Wal-Mart, and Alibaba online shoppers have come to expect that the products they want are available when then want them with no hassle. For online retailers, simply keeping pace with the ever-expanding universe of products can be...
by Jen Royle | Oct 27, 2017 | Engagement
Being an online retailer is more complicated than ever before. Driving better customer experiences require companies to process more data and track more metrics to keep a pulse of their customers and their business. Fortunately, technology has made it easier to...
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