About eCommerce Direct – Our Company Message
eCommerce Direct, our direct to consumer solution, enables our clients the ability to seamlessly cross the chasm from digital commerce to physical supply chain through ongoing support.
We dedicate ourselves to the best performance and delivery for every single customer. Our know-how and experience creates happier customers and deeper savings for our clients.
We allow you to simplify your sales process, get a single view of your customer, align resources, have insight into inventory, and maximize multichannel operations.
With eCommerce Direct, you will gain greater customer engagement, increased efficiency, and optimized processes. We work with you to create personalized solutions that delight your customers. We’re not just a factory churning out orders, we’re a factory churning out customer engagement.
Know the Details:
We have a proven track record of providing improved top-line results for our clients, typically a 3 percent to 6 percent annual increase in revenue.
We have the expertise to determine the best shipping methods based on vendor package requirements. And we’re experienced with shipping products to domestic and international locations.
We support continuity sales programs with flexible or fixed customer definition of shipping intervals and shipment of the same or variable products. We also support product replenishment programs with multiple product configurations.
Enjoy these Benefits:
Improve your top-line results through our best-in-class direct-to-consumer solutions to seize cross-sell and up-sell opportunities, integrate multichannel efforts, and improve client targeting.
Improve insights and reporting. Increased analytic capability and data processing in-the-moment provides timely insights for improved decision-making.
Gain greater operational efficiencies. Realize improved reliability, timeliness, and cost effectiveness by leveraging our experience.