Case Study: Reinforcing IT Infrastructure, while
to Keep Pace with Rapid Uptick in Orders
From selling books (starting with The Seven Habits of Highly Effective People) to planners (its first product) to training modules, FranklinCovey’s distribution needs are vast and complex. With a technology infrastructure that could not keep pace with the company’s growth, FranklinCovey turned to eCommerce Direct to improve its technology infrastructure to drive efficiencies and cut costs.
Deploy and manage a comprehensive suite of network, server, mainframe, and applications services in an offsite data center in tandem with Des Moines-based call center, warehousing, and fulfillment and logistics capabilities.
$2.5 Million in lowered costs in one year
$3.9 Million identified in potential savings
$15 Million in capital freed up by taking over FranklinCovey’s distribution facilities
$5 Million annual reduction in distribution costs
Why eCommerce Direct?
35 million shipments annually
Strategic relationships with all major air freight/small package carriers (e.g., UPS, Airborne, Federal Express, and DHL)
Tactical alliances with major LTL (Less than Truckload) and TL (Truckload) ground transportation carriers and consolidators
Capacity to process over 18,000 parcels per hour
Wide variety of automated production packaging equipment
99% on time shipments
Warehouse Management Systems – radio frequency scanner devices, high capacity storage, work-directed processes