Supply chains are typically complex ecosystems that include several moving parts, various partners up and down the line, and many documents moving back and forth between these groups. Supply chain automation provides logistics managers numerous benefits, including improved demand forecasting, access to real-time information, and improved production planning. Below are five ways to utilize automation to improve supply chain processes.

  • Decreased Errors
    Utilizing manual processes means more opportunities for errors to be made. Automation solutions limit manual touch points and reduce the potential for errors that can slow down supply chain processes and lead to delays in delivering products.
  • Reduced Costs
    As supply chains become increasingly complex they also become more expensive to manage. By automating processes, they become more streamlined and their associated costs can be reduced.
  • Improving Electronic Data Interchanges (EDI)
    EDIs have been crucial for organizations to bring greater digitalization to administrative processes. However, there are several points in the EDI process where errors can occur, creating barriers in the supply chain. With automation, IT departments won’t need to be involved in resolving these issues saving time and money.
  • Increasing Visibility
    Automation gives all parties, from vendors, suppliers, partners, and customers, greater visibility into the supply chain. It also gives decision makers access to data analytics to help improve business processes.
  • Improving Customer Experience
    With automation, customer service reps are freed from administrative tasks and will have more time to work with customers. Customer complaints are resolved quicker and logistics managers will be able to give customers greater visibility into the status of their orders.

Supply chains are continuously looking for ways to become more efficient while reducing costs. Manual processes can not only hinder progress, but also open the door for errors. Automation allows logistics and supply chain partners to accelerate their operations, save money, and improve customer experience.